PA Parent and Family Alliance


PA Parent and Family Alliance


Educational Services



Work With Us
The Team that Made This Possible:
Amanda Jin
Thomas Guzman
Megan Yim

Project Summary

PA Parent and Family Alliance is a non-profit organization that provides resources as well as one on one help to families who have children with behavioral, social, and educational challenges (3.1 K users visited the site in January, 2022 ).

Problem Space

Selecting the appropriate chatbot and integrating that into the site and getting enough users to conduct user testing.


Add in a chatbot to the website that will help find information on the info-heavy website Introduce Index page to catalog all PAPAFA pages Redesign Home page to better begin user flow experience Redesign Helpful Resources page to provide a more structured way of organizing information


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